Privacy Policy

RecruitHQ360 ("we," "us," or "our") operates recruithq360.com. This Privacy Policy explains how we collect, use, and protect your information when you use our sports recruiting intelligence platform.

1. Information We Collect

• Account information: Name, email address, role (athlete, coach, admin)
• Profile information: Athletic stats, school information, recruiting preferences
• Social media connections: If you connect X or Instagram, we store your username, display name, and access tokens (encrypted)
• Usage data: Pages visited, features used, login times
• Payment information: Processed securely through Stripe — we never store card numbers

2. How We Use Your Information

• To provide and improve our recruiting intelligence platform
• To connect athletes with college coaches
• To send service-related communications
• To process payments and manage subscriptions
• To post content to connected social media accounts on your behalf (only when you explicitly request it)
• To analyze platform usage and improve features

3. Social Media Integrations

If you connect your X (Twitter) or Instagram account to RecruitHQ360:

• We store your social media username, display name, and encrypted access tokens
• We only post content when you explicitly authorize each post
• You can disconnect your social accounts at any time from your dashboard
• We do not sell your social media data to third parties
• Instagram connections require a Business or Creator account per Meta's policies

4. Voice Input (Dictation)

Some forms let you dictate an answer instead of typing it. If you use that feature:

• Your browser performs the speech-to-text, not us. When you tap the microphone, your browser streams the audio to its own speech service — Google's on Chrome and Android, Apple's on Safari — and returns text. That processing is governed by your browser vendor's privacy policy.
• We never record, store, upload or transmit audio. Only the text that appears in the form is saved, exactly as if you had typed it.
• Dictation is entirely optional. Every field can be typed instead, and the microphone only activates when you tap it.
• We show a notice explaining this the first time the microphone is used.

5. Data Sharing

We do not sell your personal information. We share data only with:

• Supabase: Database and authentication services
• Stripe: Payment processing
• Resend: Transactional and notification email delivery
• Twilio: Text-message notifications, where you have opted in
• Vercel: Application hosting
• Anthropic: AI-powered features
• Law enforcement when required by law

5a. Team Fees and Stripe Connect

When a club or team collects fees through RecruitHQ360, the payment is processed by Stripe on the club's own connected Stripe account. The club is the merchant of record — RecruitHQ360 is a platform and is not a party to that transaction, and we never hold or take custody of the funds. We receive a disclosed platform fee on each payment.

Card details are entered on Stripe's own pages and never reach our servers; we store no card numbers, bank account numbers or tax identifiers. What we do record for a payment is the amount, the Stripe transaction identifiers, the fee it settles, and the email address of the adult who paid. Stripe shares this information with us and with the club, and Stripe's own privacy policy governs their handling of it.

Payers are adults. Team fees are billed to a linked parent or guardian account. We do not bill, contact or collect payment information from a minor.

6. Data Retention

We retain your data for as long as your account is active. You may request deletion at any time. Upon deletion, we remove your personal data within 30 days.

7. Security

We use industry-standard security measures including HTTPS/TLS encryption, encrypted storage of access tokens, and secure authentication. No method of transmission over the internet is 100% secure.

8. Minors & Children's Privacy

RecruitHQ360 is intended for users aged 13 and older. It is not directed to children under 13, and we do not knowingly collect personal information from anyone under 13 — if you believe a child under 13 has given us information, contact us and we will delete it.

Many of our athletes are minors aged 13–17. When a minor builds a profile, we collect a parent or guardian's name and email and ask for parental consent. A parent or guardian may review their child's information, or request correction or deletion of it, at any time by emailing privacy@recruithq360.com.

9. Your Rights

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Disconnect social media accounts
• Export your data
• Opt out of marketing communications

10. Cookies

We use essential cookies only — for authentication and session management. Our analytics (Plausible) are privacy-friendly and cookieless: they set no cookies, do not track you across other sites, and do not collect personal data. You can disable cookies in your browser settings.

11. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or a notice on our platform.

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